Be You. Be Unique. Be Extraordinary.
Just Unpacked
In reality, Desigual isn't a brand. It's a group of people who believe in the power of creativity as a way of life.
I fell in love with the Desigual brand when I worked in Dubai in 2010 and have always loved the quality and style of the clothes and bags. The online shop is fantastic and there are always new styles, new collaborations and some great sale items. I am always super happy with my purchases!!
Response from the owner 08:43 25 Apr 25
Gigi, thank you for loving our brand and for this amazing review. It means the world to us. 
I recently visited the store, with great staff had an absolutely great service. The quality of clothes and bags is top notch. Thank you Desigual Sandton for such a wonderful service💫
Response from the owner 05:34 24 Mar 25
Thank you Sally for your amazing review. It is very much appreciated. 
Love Desigual. They staff are so friendly, always with a smile on their face, laughing and happy and even escort you to the change rooms, what an amazing bunch of ladies.Well done to the them on representing your brand and making me want to come back for more.Just a really nice, happy experience visiting a store with an amazing offering and selection of clothing with amazing staff.Thank you!I will be back.
Response from the owner 06:50 04 Feb 25
Dear Cameron,Thank you for your review! We are delighted that you had an incredible experience and cannot wait to welcome you back. Enjoy wearing your new Desigual items - we hope they make you feel EXTRAORDINARY! 
Excellent customer service, Sandton staff is amazing, might not remember all their names but i know Zanele n Sim, very helpful n willingness to make sure i am satisfied with my purchase process, thank u also for all my goods , i love them a lot, unique ,just amazing stuffThank you
Response from the owner 10:40 15 Dec 24
Dear Phumzile, thank you for this wonderful feedback. We will be sure to let the in-store team know. We love that we can serve you and that you are happy with your purchases. Enjoy. 
I have seldom ever had service like I have had at Desigual Sandton. The staff, especially Zanele have gone above and way beyond to offer help and make certain I was 100% satisfied. Shopping at Desigual Sandton is a truly awesome experience and for a person who hates shopping, it is a treat to go into that store. I am never disappointed and it’s not only the great clothes but also the incredible staff who are responsible for that! Thank you for rare service and a great place to buy clothes that bring so much enjoyment. Sue
Response from the owner 06:02 28 Oct 24
Hi Sue, thank you for this amazing feedback. We truly appreciate it and most of all are thrilled to hear that you love shopping with us. 
Thank you for your excellent service. Always being available to attend to challenges online. A special thanks to Zanele for her professionalism, I sense her passion for the business on the phone and always making sure we are happy with the service. Please give that girl a raise 🙌. My second purchase and thanks alot. Quality service, quality products...
Response from the owner 06:03 28 Oct 24
Dear Keaorata - thank you for this feedback. It fills our hearts to hear that you are happy and that our team have served you well. 
Great service, friendly staff, and they offered me a discounted price on the most unusual leather jacket even though the promotion period had ended 🙂
Response from the owner 06:04 28 Oct 24
Hi Umayya, we are so glad we could make your dream come true with the jacket. Hope to see you soon. 
Great ServiceI recently ordered two bags on the online Desigual sale. I was notified the next day of a glitch on the site and that one of the bags was not on sale and the other out of stock. When I called to accept a refund I was offered the full priced bag to the value of my purchase. I really appreciate the gesture by the Sandton store to not disappoint a customer and love my new bag.
Response from the owner 15:38 19 Sep 24
Hi Janine Thank you so much for your feedback. We’re thrilled to hear that you loved your new bag and that our Sandton store team could make things right. We love a happy outcome and we especially love a happy customer. Enjoy your new bag. We can’t wait to have you back. 
One of my favourite brands: unique, funky, and colourful, and of course, good quality stuff at an affordable price. I got some obsession for their bag collections ❤️🔥With a very friendly staff, the shop often gives discounts. What else is better than that? 💖And I think this branch had more collections than the Menlyn one.
Response from the owner 18:35 26 Aug 24
Sara, thank you for this amazing review, it has filled our hearts with pride as this is what we strive to do: bring unique, bold, high-end quality products with excellent service to our clients. Thank you for acknowledging our wonderful staff in our Sandton City store, this will mean so much to them. And PS - we are obsessed with our bags too! More sensational ones coming soon for the new season. Love, from Desigual 
Firstly, this store has the most unique clothing which I thoroughly enjoy buying and wearing. I've been to the store in menlyn(closed now) and the store in sandton, my experience with the staff has always been positive. This time, I had to do a review for exceptional service from them. When I got home from shopping last night I realized that I was missing 1 shopping bag (Nike purchase) spent a bit of time trying to retrace my steps and decided I'd give desigual a call in the morning.When I called I had barely finished my question when the lady on the other end told me they had my bag and were going to go to Nike to see if they could trace me down, as they weren't sure which customer had left their bag there. She assured me that shell keep it safe for me until I am able to collect it. I was so relieved and so thankful for the lovely staff members of desigual.
Response from the owner 12:13 05 Feb 24
Hi Aadila! Thank you so much for sharing your positive experience with our store! We're thrilled to hear that our team could assist you so efficiently. We look forward to seeing you again in store and serving you with your next unique piece of Desigual. 
